Welcome to CSML

B2B Appointment Setting Services by CSMLWelcome and thank you for visiting the website of CSML Telemarketing Services, providers of B2B appointment setting services, B2B Customer care services and B2B data cleansing services to cleaning and security companies. Whether you are looking for a quotation or just browsing, please do look around the website to see what we offer. CSML is committed to helping business's of all sizes to achieve growth by providing a high quality outsourced solution for B2B Appointment Making Services, B2B Customer Care Services and B2B Data Cleansing Services.

B2B Customer Care Services by CSMLWith around 22 years of experience in making appointments and providing customer care services to commercial cleaning and security services companies, CSML are ideally placed to fully understand both your sales requirements, the operational needs of your targets and customer perceptions of quality service. From this experience and understanding we offer a complimentary service to your inhouse operations by providing Appointment Making Services, B2B Customer Care Services and B2B Data Cleansing Services. We will sit down with you, discuss and agree your needs and then proceed to target and appoint only those companies you can and would wish to do business with.

So whether you are tidying up your existing database, looking to establish or build on existing customer care services or seeking B2B Appointment Making Services to keep your Sales Staff busy with additional appointments, CSML can provide the right solution for your business.

To learn more about what CSML can do for your business or to discuss the benefits of any of the services we offer, please contact us on 01254 692366 or drop us an email.


Telemarketing Appointment Setting Testimonials"I have worked with CSML on two occasions for contract cleaning, originally in-house and then as an independent appointment maker. I found the service to be wholly professional and showed respect to both us as the client and our potential customers. CSML actively promoted our company with each call and the appointments attended were of good quality with companies any service provider would be proud to business with. In over 3 years of working together many of those appointments led to a sale being achieved. I would not hesitate to recommend CSML for a professional and confidential service."
B.C. - Business Development Manager, Commercial Cleaning Company
See more testimonials

Area's Covered

Nationwide B2B Telemarketing Services
We are able to provide B2B appointment setting services as well as customer care services and data cleansing services wherever you are based in the UK & whatever geographical area's you may cover operationally. We can also include any area's you may wish to expand into. Each service is allocated by region for example we will only have one security company for NW England at one time.

B2B Telemarketing Services

We offer a wide range of telemarketing services to compliment your in-house sales team.

B2B Appointment Setting

We fully understand the requirements of companies and can help your business achieve organic growth by providing a cost effective B2B Appointment Setting Service specifically for your needs.

B2B Telemarketing Services

Customer Care Services

Keeping existing customers happy and satisfied with your service will help to ensure that they continue to use you.

Data Cleansing Services

CSML will cleanse, verify and enhance your existing database by contacting each company on your database and ensure all relevant information is correct and up to date.

B2B Appointment Setting Services

Appointment Setting

B2B Appointment setting requires a totally different mind and skill-set to face-to-face selling. Outsourcing the appointment setting of the sales process frees your sales people to devote more time to the sales process and close more sales for your business.

B2B Customer Care Services

B2B Customer Care

Satisfied customers, partners, and suppliers make the difference between business success and failure. Armed with feedback gained from a strong customer care service initiative, you will be able to develop products & services to turn satisfied customers into loyal customers.

B2B Data Cleansing Services

B2B Data Cleansing

Reaching the right people is critical to the success of any campaign. An accurate database is invaluable in today’s competitive environment, so starting with the right list is essential. Our data cleansing service will help you get the most out of your customer and prospect databases.